About Us

Category: About Us

We are exmusick.com, belonging to xmusick, located in Beijing, China. Xmusick was established in 2004 in order to provide quality merchandise to customers at affordable prices. , selling albums, music/concert T-shirts and accessories of over 1500 bands and solo artists. We deal with licensed companies and manufacturers.

OEM/ODM is welcome. we can provide special wholesale service for you with affordable price.

Wholesale Requirements:

- every product has its own quantity for wholesale.
- Asking for Wholesale price.
- Orders are usually shipped via EMS Postal Service.
- The buyer is responsible for all customs charges and taxes.
- For International Orders, we accept only Paypal as the method of payment.

Shipping & Returns


Orders will be shipped by Airmail in two business days.

For US buyers - most times you will receive your order within 15-30 business days after we transfer your package to post office. It will be delivered by USPS when it arrives in US. We cannot guarantee the delivery timeframe if the post office has any unexpected delays due to holiday, weather or other conditions.
For Non-US buyers - Most times you will receive your order within 15-45 business days after we transfer your package to post office. We cannot guarantee the delivery timeframe if the post office has any unexpected delays due to holiday, weather, customs, or other conditions. Som countries like Russia, Brazil or some European countries may take up to 45 business days or longer for delivery.
The goods are delivered by the courier's local services. Customs Clearance paperwork and procedures are handled by the courier. They may need to contact you in certain cases to confirm details of a shipment. In any cases where additional paperwork is required for customs clearance, we will assist as much as possible.
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying. These charges are normally collected by the delivering freight(shipping) company or when you pick the item up - do not confuse them for additional shipping charges. 


Terms & Conditions

This notice describes our privacy policy. By visiting our web site, you are accepting the practices described in this privacy notice. Xmusick is aware of your concerns about using your e-mail and personal information. Your e-mail address and other information provided to us will not be available to advertising companies under any circumstances. This website contains links to other websites. Xmusick is not responsible for the privacy practices or the content of such other websites. 

Use of our website by children

Xmusick does not sell products for purchase by children. If you are under 18, you may use our website only with the involvement of a parent or guardian. 

We collect the following information

Information that you provide us: We receive and store any information you enter on our website or that you give us in any other way. You can choose not to provide certain information, but this will limit your ability to purchase products offered on our website. When you place an order with us, your contact information is used to communicate with Paypal company, Postal Service and other shipping companies. You may opt-out of these communications by canceling your order. 

Sharing of information

Promotional offers may be sent to you. We may send you offers on behalf of our company if we believe that you may be interested in receiving these offers. If, after receiving a non-order related e-mail, you do not want to receive such e-mails in the future, feel free to notify us.

Other circumstances: If we want to share personal information other than as permitted or described above, we will notify you, and you may choose to instruct us not to share the information. 

Security of information stored by us

For security reasons, we do not provide credit card service, Paypal is the only way for payment.

But if there is any special case, please feel free to contact with us, we'll try to handle it.

Your right to choose (Opt-Out)

You may choose not to provide information. If you choose not to provide necessary information, we may not be able to process your orders or inquiries. If you update any information, we may keep a copy of the previous information for our records.

Return and Exchange Policy

If the item is defective or damaged during the shipping, please email us some pictures of defective/damaged item and we will send you a replacement. 

Still have a question?

If you did not find what you needed here, feel free to call us at 1-86 8403 2435 to speak with a Customer Service Representative.  If you prefer, you may contact us by e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it. .

Hours of operation: Open Mon - Sun, 12:00 am to 9:pm.

Lastly you can contact us by Mail at:

666 Rockshop
230-4 East, Gulou, Dongcheng District
Beijing, CN 100009